How to fix most Jane issues – Setting Firefox History and Cache

Jane was designed to be used on Firefox only. Since Jane updates often per the needs of the company, we must set Firefox history and cache settings appropriately (not default settings). Pease follow these simple steps for clearing your Firefox cache and setting history to ‘never remember’:

• Click here to view the tutorial

If, after carefully reading the appropriate tutorial above (by clicking one of the links), you are still unable to setup your new email address, please click here to contact support.